FERALVOICE / ILLUSTRATIVE CONVERSATIONReady to explore
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Voice · AI for phone assistance
FeralVoice.
Look after your business.
Stay in touch with callers.
An AI phone assistant for SMEs and service companies. Collect appointment requests, answer common questions and organise contacts, with phone assistance tailored to your team.
Pilots supported by Feralbyte
FERALVOICE / ILLUSTRATIVE EXAMPLE
One call.
A clear next step.
A clear next step.
“We need to assess a service.
Could we arrange a conversation?”
Could we arrange a conversation?”
ASSESSMENT REQUEST To be confirmed
Service assessmentIdentified need and preferred contact time.
What your team needs to follow up.
Organised information. Your team decides.
DESIGNED FOR INDUSTRY AND SMEsIndustrySMEsService companies
01 / FROM CONVERSATION TO REQUEST
Follow the conversation.
Get the essentials.
Choose a situation and see what the assistant can collect for the team.
Written simulation with fictitious data. It does not make calls or use real-time AI.
02 / YOUR OPERATION, YOUR RULES
We start with one workflow.
We refine it with you.
The first pilot has a clear aim: find out whether requests arrive with the right information and whether that helps the team day to day.
Define the phone assistance.
We choose a type of request, the useful questions and the information the assistant may communicate.
Test in your setting.
We validate the voice, script and way of receiving requests. We agree on the phone channel and operating hours.
Review and decide.
We review the results with you: useful requests, errors, team effort and next steps.
The assistant collects. Your team confirms. Appointments, reservations, quotes and other commitments follow the agreed rules. Calendar and business-software integrations are assessed case by case.
03 / PILOT PROGRAMME
A real use case.
A start with support.
We are selecting SMEs and service companies across sectors to prepare pilots for phone assistance, appointment requests and information, and assess the results together.
I would like to discuss a pilotWHAT WE WILL TEST WITH YOUYour phone assistance.
Your phone assistance.
A workflow tailored to you.
- One type of request and an agreed script
- Setup and support from Feralbyte
- Results reviewed with your team
Before starting, we agree on the aim, duration, call volume and how requests will reach your team.
04 / FERALBYTE ENGINEERING
From call to process.
The parts need to work together.
FeralVoice draws on Feralbyte’s experience connecting software, equipment and AI to practical tasks.
We have already demonstrated phone conversations with recording and transcription. We now want to validate a useful workflow in each business setting, with close support.
Meet Feralbyte ↗05 / FREQUENT QUESTIONS
Before the
first call.
Is it suitable for my type of business?
The approach adapts to the phone assistance of industrial companies, SMEs and service companies. We start with common questions, appointment requests or contacts your team needs to follow up, with an agreed pilot workflow.
Can I keep my business number?
This is assessed during preparation. Using your existing number, forwarding calls and choosing the phone channel depend on your phone setup and the pilot tests.
Can the assistant handle appointments and reservations?
The first workflow collects the requested service, the enquiry and the preferred time. Your team confirms the appointment or reservation. Automatic confirmation requires rules and integration with a calendar or booking system, assessed separately.
Does it run only on business premises?
The setup depends on the use case. The prototype combines phone equipment with external AI services. The pilot proposal explains the architecture and how data is handled.
Are calls recorded?
The technical demos used recording and transcription. For a pilot, we agree in advance whether these are needed, how callers are informed, who has access and how long data is kept.
What do I need to request a demo?
Tell us what calls you receive and where you spend most time. We prepare a conversation to show the workflow worth testing in your business.
06 / LET’S TALK
What call
would you like to handle?
Tell us how your phone assistance works. We prepare a demo so we can assess together whether FeralVoice is a good fit.
A conversation with the Feralbyte team.
No commitment to sign up.